Which artificial intelligence model does Tourmake.ai use?
Tourmake.ai technology does not rely on one specific artificial intelligence, but on an ecosystem of multimodal AI models developed in-house and integrated into a proprietary multi-agent architecture.
Is Tourmake.ai compatible with Tourmake and Viewmake?
Yes. Tourmake is the foundation of Tourmake.ai: the plugin makes the new Tourmake chatbot available and works with every feature of Tourmake and Viewmake.
What can the chatbot help me with?
The chatbot helps you explore the virtual tour by giving information about the business, personalised navigation suggestions and help reaching specific points of the tour. It can guide you in controlling the view, move you forward or back with the navigation arrows, interact with the menu, open and summarise interactive hotspots and make it easier to get in touch with the business.
Can Tourmake.ai trigger calls to action?
Yes: depending on how the tour is configured, users can start a call straight from their smartphone, open a conversation on WhatsApp or launch navigation to reach the destination.
Can it handle the contact forms inside the tour?
When needed, Tourmake.ai activates the email function during the conversation and completes the sending automatically. It handles several forms at once and routes requests to different email addresses depending on the type of enquiry or the department.
How can I train the chatbot?
By personalising your virtual tour: set up the menu and add areas and points of interest to the panoramas. Everything you enter is processed to improve the artificial intelligence and refine its answers. A dedicated training interface is also available.
Who decides what the chatbot says?
Tourmake.ai is trained on your category and your content, which keeps its answers consistent. Its behaviour can be tuned with a "temperature" setting that controls how creative the answers are and reduces the risk of inaccurate information.
How long does it take to train the model?
The model is generated or updated at every sync with the virtual tour. It usually takes around 20 minutes, depending on the size of the tour.
How much does the plugin cost?
The plugin is renewed annually, with a maintenance cost that depends on the size of the virtual tour. For the artificial intelligence side you can use your own Gemini key, so usage stays on your own account.
